Terms
Please see our Terms of Service and Policies below. Should you have any questions, do not hesitate to contact us at support@safetypulls.com or (484) 639-3147.
Contents
- Shipping
- Returns
- Billing
- Privacy Policy
- Warranty
1. Shipping
1a. Shipping Methods and Locations
Safety Pulls aims to always quickly process and safely deliver your order to you. We are able to ship products anywhere within the United States using either USPS or UPS, and may be able to ship to international locations according to the availability from these providers. For bulk order shipping options and discounts, please contact us at support@safetypulls.com or (484) 639-3147.
1b. Timing of Shipping and Handling
When you place an order we will estimate delivery dates based upon the availability of the items ordered, shipping method selected and your shipment's destination. Orders will typically ship within 1-3 days from the customer's order date on average.
1c. Shipping Rates
Our shipping charges are determined by the weight of your order and shipping method selected, excluding applicable sales tax.
2. Returns
2a. Initiating a Return
If you are not fully satisfied with your Safety Pulls purchase, please contact us at support@safetypulls.com, providing your order number, the reason for the return, and a photograph of the product in question. We will be happy to initiate a return for you under the terms described below.
2b. Terms of Returns
Products returned must be in unused like-new condition with no visible wear or damage. Products must have all hardware included. Return shipping will be the responsibility of the customer.
We are happy to provide a full refund less a 10% restocking fee for any refund processes initiated within 14 days of purchase. Once your returned item is received, we will validate your return within three days, and refund payments will be processed within seven days.
3. Billing
3a. Payment methods
SafetyPulls.com accepts payments by credit card, debit card, PayPal, Apple Pay, Google Pay, and Shopify Shop Pay. Credit cards accepted include Visa, Mastercard, Amex, Discover, JCB, and Diners Club.
Should you wish to place an order by PO, by check, or bank transfer, please contact us at support@safetypulls.com.
3b. Disputes
If you have any issues with your refund or product, please contact us at support@safetypulls.com or (484) 639-3147 so that we can resolve them for you.
The happiness of our customers is the top priority of Safety Pulls. In the unlikely event of a dispute over payment or refund issues, to serve the best interests of our customers, we will use an Online Dispute Resolution Arbitration service to determine the proper resolution.
4. Privacy
4a. Our Commitment
We respect your privacy. We do not and will not at any point sell, rent, loan, trade, lease or otherwise transfer for profit any customer information to any third party. This includes but is not limited to email addresses and phone numbers. Nonetheless, Safety Pulls reserves the right at all times to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect our rights or property.
4b. Storage of Personal and Payment Information