Frequently Asked Questions

Where do you ship?

We ship anywhere in the US by USPS priority mail, and internationally on terms of these two providers. See our Terms page for more information.

What kind of doors are compatible?

All Safety Pulls products are compatible with any latchless pull door, including solid wood, hollow wood, aluminum, and steel.

For glass panel doors, we recommend at least 6" vertical metal surface at the bottom of the door for use with the Toe Pull, and at least 4" horizontal metal surface for use with the Forearm Pull.

For glass panel doors and double doors, we recommend the Tread Pull.

Will I need to adjust my automatic door closing arm?

No. If you find the door hard to pull, you may adjust your automatic closer to reduce the sweep speed.

What is your returns policy?

We allow returns for undamaged products within 14 days. See our Terms page for more information.